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60 DAY
SATISFACTION GUARANTEE

SEE IT. WEAR IT. LOVE IT. GUARANTEED.

See our rings online, wear them in person. We're sure you'll love it, or your money back.

We make shopping online for jewelry remarkably risk-free. We want you to be absolutely in love with your rings - if you're not 100% satisfied, return it for a full refund or exchange!

RETURNS & EXCHANGES

1. Contact Us

Email [email protected] to initiate a return

2. Return Rings

Ship rings to My Trio Rings after receiving a Return Mailing Authorization (RMA)

3. Refund is Issued

Your refund is issued within 1-3 days of receiving your return

Finer details of our return policy

  • Rings must be returned according to the instructions provided in the Return Merchandise Authorization (RMA) email you will receive in response to your return request.
  • Rings must be returned in the original condition in which they were received in and within the 60 day return period.
  • Rings that show signs of modification or abuse will not be accepted for exchanges or refunds at our sole discretion.
  • Please note that Services such as expedited or international shipping fees and engraving charges cannot be refunded as these are consumed services that cannot be recuperated.

Refunds process: Similar to any other retailer, refunds are issued within 1-3 days wherein the funds will be removed from our account and received by your original payment method. Once a refund is issued by My Trio Rings, your bank may take anywhere from 1-5 business days to post this refund amount to your account. Due to credit card processing regulations, we are unable to re-route funds to new cards or alternate billing contacts. If your card is no longer active, your financial institution will still have an underlying account number which the funds will be routed to. Please contact your bank or financial institution for how you wish to have your refund routed.

SEE WHAT OUR CUSTOMERS ARE SAYING!

"Mytriorings definitely delivered excellent customer service, beautiful rings and a unbeatable price to my wife and I."

- Rich/Tamara, Maryland

"To my surprise I received the ring within 3 business days. Awesome! What great customer service, the rep was very professional and understood my needs for an anniversary gift and knew the importance to under promise delivery time and went behind service to get my ring to me for my 11th anniversary. What great service!!"

“The rings look so beautiful! My fiance fell in love with them when she saw them.”

- Bayonle O., Winnipeg, MB
READ MORE REVIEWS