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Real Diamonds
Direct Prices

General FAQs about My Trio Rings

Our Diamonds and Jewelry

What if I need my ring to be re-sized?
Is white gold made of real gold?
What is a Trio Wedding Ring Set?
Do I get a gift box with my wedding rings?
Where are your rings crafted?
Are these diamonds real?
Can I customize my ring?
Do you offer ring cleaning and polishing?
What size are your rings?
Can I come in and view your rings in person?
Are the diamonds conflict-free?
Can I engrave my rings?


Do I have to pay tax on the rings?
What payment methods do you accept?
How do I checkout?
How does the layaway plan work?
How safe is my credit card when purchasing?

Shipping and Delivery

How long does it take for items to be shipped to me?
How do I know if the ring I want is in stock?
How much does shipping cost?
Do I need to be physically present to receive the shipment?
I live outside of the United States. Can I still order from My Trio Rings?
How do I track my order?
What happens if my rings are lost in shipping?

Returns, Repairs and Warranty

Do you offer repairs?
What is your return policy?
Does the 30 day return policy apply to the rings on the Special Deals Page?